Frequently Asked Questions
Where is Broad Street Commons located?
We’re located at 59 Broad Street in Plattsburgh, NY.
When is the leasing office open?
The leasing office is open Monday through Friday from 9:00 a.m. to 7:00 p.m., Saturday from 10:00 a.m. to 5:00 p.m., and Sunday 12:00 p.m. to 5:00 p.m.
What does rent include?
For your convenience, rent includes everything — that means utilities, cable, Internet, and all of our amazing amenities are free!
How do I get to campus?
We are conveniently located a short walk from campus and offer free off-street parking, so it’s easy to get around.
Do you allow pets?
Yes, we do allow pets under 25 pounds at full maturity. Contact us for details.
Is on-site parking available?
Yes, we have ample on-site parking.
What floor plans do you offer?
We offer two- and four-bedroom furnished floor plans.
What is an individual lease?
An individual lease is a per-bed lease. You sign a lease for a bed in the apartment and share common areas with roommates. This allows you to live with roommates without having to worry about whether they’re going to pay on time.
What is the process to match roommates?
If you’re looking for a roommate, fill out our roommate-matching questionnaire online when you sign your lease. We will use that information to match you and your future roommate. If you already have a roommate selected, we can help sort out the details with that, too!
Do you have an on-site laundry facility?
Yes, we have two 24-hour card-operated laundry facilities on the 2nd and 3rd floors!
Do you have a maintenance staff?
Yes, we have maintenance available during office hours, as well as 24-hour emergency maintenance service.
Do I have to be a student to live here?
No, you do not.
Is there a security deposit?
Yes, contact our office for specific pricing and income requirements.
How do I pay rent?
You’re welcome to pay by check or money order at the leasing office during business hours, or you can pay online!
When is rent due?
Rent is due on the 1st of each month, with a grace period until the 5th. Late fees begin to accrue on the 4th.
How do I apply for an apartment?
You can easily complete the entire leasing process online by clicking here. Fill out and submit your application, your guarantor’s application, and your roommate preferences form. You can even complete the lease for your new apartment online! We are also available on site if you wish to visit us to apply in person.